NOVEC customers, Virginia · Free service
Load Management Program (NOVEC)
Run by Northern Virginia Electric Cooperative (NOVEC)
Let NOVEC install a free switch that cycles your electric water heater or central AC at peak times, and get free same-day water heater parts repairs (worth up to $425) or a free AC service check.
Amounts
How much you get
No cash payment. In exchange for enrolling, NOVEC replaces certain malfunctioning electrical parts on an enrolled electric water heater for free (thermostats, elements, reset buttons/breakers, fuses; NOVEC values this at up to $425) and sends a technician for a free evaluation if an enrolled air conditioner stops working. Leaking water heaters aren't covered.
Eligibility
Do I qualify?
You need to meet all 2 of these.
NOVEC customer.
An electric water heater and/or a central air conditioner that can take a load management switch.
Equipment
What equipment counts
Applying
How to apply
Follow these steps.
- Sign up with the online form or call NOVEC at 703-335-0500.
- A contractor calls to schedule the switch installation.
Installation usually takes less than an hour.
- Call NOVEC 24/7 at 703-335-0500 when an enrolled water heater or AC needs help.
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Load Management Program (NOVEC) pay?
Work done at no cost. No cash payment. In exchange for enrolling, NOVEC replaces certain malfunctioning electrical parts on an enrolled electric water heater for free (thermostats, elements, reset buttons/breakers, fuses; NOVEC values this at up to $425) and sends a technician for a free evaluation if an enrolled air conditioner stops working. Leaking water heaters aren't covered.
Do I need to be a NOVEC customer?
Yes. It’s only for homes in NOVEC customers, Virginia. See Do I qualify for the details.
Is it still available?
Yes. It was open when we last checked, on October 20, 2026.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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