LG&E and KU customers, Kentucky · Free service
WeCare for Homeowners and Renters
Run by LG&E and KU Energy (Louisville Gas and Electric and Kentucky Utilities)
Income-qualified LG&E and KU customers in Kentucky, owners or renters, get a free home energy audit and upgrades such as LED bulbs, smart thermostats, water-saving devices and, in some homes, insulation and duct sealing.
Amounts
How much you get
Free. An energy audit with a walk-through and safety check of the water heater and furnace, plus installed measures at no additional cost. Doors and windows are not included.
Eligibility
Do I qualify?
You need to meet all 6 of these.
Household at or below 200% of the federal poverty level, or currently receiving help from a federal or state income-based program (LIHEAP or other home energy assistance pledges, Medicaid, SNAP, HUD or Section 8 voucher, WIC, or another such program). LG&E and KU don't require income verification; you self-attest.
Receiving at least one federal or state income-based program qualifies you.
LG&E or KU residential customer with at least one month of service.
Single-family homes or buildings with fewer than 4 units, including apartments, condos, townhouses and modular or mobile homes.
Homeowners and renters both qualify. Renters need a signed property owner consent form before work can start.
What to doHave your landlord sign the property owner consent form.
Your address must not have received WeCare services in the last three years.
Equipment
What equipment counts
Applying
How to apply
Follow these steps.
- Sign up.
Online through My Account (Save Money and Energy) or as a guest, by phone (LG&E 502-589-1444 or KU 1-800-981-0600, fast path 1-5-1), or with the printed application.
- Get contacted.
The program's partner calls within 3 to 5 business days to schedule a visit. Renters need the owner's signed consent first.
- Home visit.
The first visit takes 1 to 2 hours; the energy analyst inspects the water heater and furnace and installs measures. Follow-up visits may finish weatherization.
Forms and instructionsEnergy efficiency programs - LG&E and KU
Questions about applying502-589-1444
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does WeCare for Homeowners and Renters pay?
Work done at no cost. Free. An energy audit with a walk-through and safety check of the water heater and furnace, plus installed measures at no additional cost. Doors and windows are not included.
Do I need to be a LG&E or KU customer?
Yes. It’s only for homes in LG&E and KU customers, Kentucky. See Do I qualify for the details.
Is there an income limit?
Household at or below 200% of the federal poverty level, or currently receiving help from a federal or state income-based program (LIHEAP or other home energy assistance pledges, Medicaid, SNAP, HUD or Section 8 voucher, WIC, or another such program). LG&E and KU don't require income verification; you self-attest.
Do renters qualify?
Homeowners and renters both qualify. Renters need a signed property owner consent form before work can start. Have your landlord sign the property owner consent form.
Is it still available?
Yes. It was open when we last checked, on October 28, 2026.
Do I have to prove my income?
No. LG&E and KU don't require income verification; you self-attest that you get an income-based benefit or are under the federal income guidelines.
Are doors and windows replaced?
No. Doors and windows are not included in WeCare.
How long is the home visit?
The first on-site appointment takes 1 to 2 hours, and follow-up visits may be scheduled to finish weatherization.
Plain words
Words used on this page
- Federal poverty level
- An income line set each year by the federal government, by household size.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
Nearby
More in Kentucky
LG&E and KU customers, Kentucky
LG&E and KU Bring Your Own Thermostat
Up to $50
LG&E and KU electric customers in Kentucky get $50 for enrolling an eligible smart thermostat in demand response, plus $5 for each thermostat adjustment event it takes part in each season.
Checked Oct 28, 2026
LG&E and KU customers, Kentucky
LG&E and KU Online Marketplace
Up to $75
LG&E and KU customers in Kentucky get instant discounts at the utility's online store - $75 off a learning thermostat or $50 off a smart thermostat (one per customer), and $10 off smart power strips or $5 off smart plugs (up to two).
Checked Oct 28, 2026
LG&E and KU customers, Kentucky
LG&E and KU Residential Online Audit and Kit
Kit sent at no cost
LG&E and KU residential customers in Kentucky can take a free five-minute online home energy assessment and get a free kit of low-flow shower heads, faucet aerators, pipe insulation, caulk and spray foam mailed to them.
Checked Oct 28, 2026