LG&E and KU customers, Kentucky · Free service
LG&E and KU Residential Online Audit and Kit
Run by LG&E and KU Energy (Louisville Gas and Electric and Kentucky Utilities)
LG&E and KU residential customers in Kentucky can take a free five-minute online home energy assessment and get a free kit of low-flow shower heads, faucet aerators, pipe insulation, caulk and spray foam mailed to them.
Amounts
How much you get
Free. You get a personalized report with recommendations and tips, and one energy-saving kit per household mailed at no additional cost.
Eligibility
Do I qualify?
You need to meet all 2 of these.
You must be an LG&E or KU customer on one of these rates (RS, RTOD-D, RTOD-E, RGS or VFD).
One kit per household. You can retake the audit as often as you like.
Equipment
What equipment counts
Applying
How to apply
You apply online.
- Open the audit.
Log into My Account, click Save Money and Energy, then "Click here to take the audit and get your kit" (or use the guest link with your contract account number and service ZIP code).
- Answer the questions.
About how you heat and cool your home and what appliances you use; it takes about 5 minutes.
- Get your report and kit.
The kit is mailed to the billing address on your account, with email updates and a tracking number. The box's return address says "Techniart Inc.".
Questions about applyingEECustomerSupport@lge-ku.com
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does LG&E and KU Residential Online Audit and Kit pay?
Kit sent at no cost. Free. You get a personalized report with recommendations and tips, and one energy-saving kit per household mailed at no additional cost.
Do I need to be a LG&E or KU customer?
Yes. It’s only for homes in LG&E and KU customers, Kentucky. See Do I qualify for the details.
Is it still available?
Yes. It was open when we last checked, on October 28, 2026.
Where is the kit sent?
To the billing address on file for your LG&E or KU account. You get an email with a tracking number when it ships, and the return address reads "Techniart Inc."
Can I take the audit more than once?
Yes, as many times as you like. Updating your answers can update the guidance you get.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
Nearby
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LG&E and KU customers, Kentucky
WeCare for Apartment Building Owners
Amount varies
Owners of Kentucky apartment buildings (4+ units) served by LG&E or KU where at least half the tenants are income-qualified get a free energy audit and efficiency upgrades, plus up to 50% of incremental cost for whole-building projects.
Checked Oct 28, 2026
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Checked Oct 28, 2026
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Checked Oct 28, 2026