Norwich Public Utilities customers, Connecticut · Rebate
NPU Cooling & Heating Incentive Pilot Program (CHIPP)
Run by Norwich Public Utilities
Norwich Public Utilities pays $1,200 per ton for a cold-climate or geothermal heat pump that replaces oil, propane, gas or electric resistance heat, plus up to $2,000 for integrated controls and up to $2,200 for a heat pump water heater.
Amounts
How much you get
$1,200 per ton of rated cooling capacity for an air source or geothermal heat pump; up to $2,000 for a window heat pump unit; up to $2,000 more for qualifying integrated controls (not for window units or geothermal); up to $2,200 for a heat pump water heater installed at the same time. The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| Per tonAir source or geothermal heat pump | $1,200 |
| Window heat pump unit | $2,000 |
| Integrated controls | $2,000 |
| Same projectHeat pump water heater | $2,200 |
Eligibility
Do I qualify?
You need to meet all 3 of these.
Residential and small commercial NPU electric customers who have heated mainly with oil, propane, natural gas or electric resistance for two or more years.
Pre-approval (Part A) is required before starting; install within 120 days of approval.
What to doSubmit CHIPP Rebate Form Part A with your contractor's quote and wait for NPU approval.
A free Home Energy Savings audit with Lantern Energy is part of the process.
What to doCall Lantern Energy at 1-877-878-3006.
Equipment
What equipment counts
The program sets these minimums for heat pumps.
- Heat pumps
On the NEEP Cold Climate Air Source Heat Pump list with at least 17.0 SEER2, 12.5 EER2 and 8.1 HSPF2.
- Geothermal heat pumps
ENERGY STAR certified, AHRI certified, and meets program EER and COP requirements.
Applying
How to apply
Forms must be received by June 30, 2027, or earlier if pilot capacity fills. Get approved before you buy anything.
- Fill out the CHIPP Interest Form.
- Get a free Home Energy Savings audit from Lantern Energy.
1-877-878-3006.
- Get a quote for a NEEP cold-climate or geothermal system from a licensed contractor.
- Submit Part A with the quote for pre-approval.
First come, first served.
- Install within 120 days.
Integrated controls are required if the old furnace or boiler stays.
- Submit Part B with the paid invoice, spec sheets, two years of fuel use and photos.
Allow 30 days for payment.
Forms and instructionsNPU FY 27 CHIPP welcome letter and program details
Questions about applying(860) 823-4514 or efficiencymatters@npumail.com
Stacking
Use it with
Your address
Next steps
Check that it covers your address. This program has to approve you before you buy anything, so start with the program, not a contractor quote.
Is it available at your address?
Before anything else
Submit CHIPP Rebate Form Part A with your contractor's quote and wait for NPU approval.
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does NPU Cooling & Heating Incentive Pilot Program (CHIPP) pay?
$1,200 to $2,200, depending on what you install. The table under How much you get lists each amount.
Do I need to be a Norwich Public Utilities customer?
Yes. It’s only for homes in Norwich Public Utilities customers, Connecticut. See Do I qualify for the details.
Do I need approval before I buy?
Yes. Apply before you buy or install anything; purchases made first don’t qualify. Pre-approval (Part A) is required before starting; install within 120 days of approval. Submit CHIPP Rebate Form Part A with your contractor's quote and wait for NPU approval. A free Home Energy Savings audit with Lantern Energy is part of the process. Call Lantern Energy at 1-877-878-3006.
What’s the deadline?
Apply by June 30, 2027.
Is it still available?
Yes. It was open when we last checked, on October 25, 2026.
Plain words
Words used on this page
- SEER2 and EER2
- Cooling efficiency ratings on the model’s spec sheet. Higher is better.
- HSPF2
- A heat pump’s heating efficiency rating. Higher is better.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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