Norwich Public Utilities customers, Connecticut · Rebate
NPU Cool Choice Rebate
Run by Norwich Public Utilities
Norwich Public Utilities electric customers get $250 or $350 per ton for a high-efficiency central air conditioner or heat pump, plus $500 when a heat pump replaces electric heat.
Amounts
How much you get
$250 per ton at the base efficiency level or $350 per ton at the higher level, plus $500 if a heat pump replaces electric heat. The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| Per tonBase efficiency (e.g. 15.2 SEER2) | $250 |
| Per tonHigh efficiency (e.g. 17.0 SEER2) | $350 |
| Heat pump replacing electric heat (extra) | $500 |
Eligibility
Do I qualify?
There is one rule.
Norwich Public Utilities electric customers; equipment installed in NPU's service territory.
Equipment
What equipment counts
The program sets these minimums for heat pumps.
- Heat pumps
Split system under 5.4 tons: 15.2 SEER2 and 7.2 HSPF2 for $250/ton, 17.0 SEER2 and 8.1 HSPF2 for $350/ton.
Applying
How to apply
Follow these steps.
- Buy and install a qualifying system.
- Email or mail the Cool Choice form.
With the paid invoice, spec sheet and AHRI certificate for each system.
Forms and instructions, including for applying by mailNPU FY 27 Cool Choice rebate form
Questions about applying(860) 823-4514 or efficiencymatters@npumail.com
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does NPU Cool Choice Rebate pay?
$250 to $500, depending on what you install. The table under How much you get lists each amount.
Do I need to be a Norwich Public Utilities customer?
Yes. It’s only for homes in Norwich Public Utilities customers, Connecticut. See Do I qualify for the details.
What’s the deadline?
Apply by July 15, 2027.
Is it still available?
Yes. It was open when we last checked, on October 25, 2026.
Plain words
Words used on this page
- SEER2 and EER2
- Cooling efficiency ratings on the model’s spec sheet. Higher is better.
- HSPF2
- A heat pump’s heating efficiency rating. Higher is better.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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