CPAU customers, California · Free service
Residential Energy Assistance Program, free upgrades (City of Palo Alto Utilities)
Run by City of Palo Alto Utilities (CPAU)
Palo Alto households enrolled in the Rate Assistance Program for financial need can get free efficiency upgrades (LEDs, insulation, weatherization, a portable induction cooktop) and, for homeowners, free heat pump HVAC, heat pump water heater, induction range and electric dryer installs.
Amounts
How much you get
Upgrades at no cost; no dollar value published.
Eligibility
Do I qualify?
You need to meet all 5 of these.
You get your utility service from CPAU (California).
Enrolled in the CPAU Rate Assistance Program (RAP) for financial need.
What to doApply for RAP first (household income up to 80% of area median income).
Home under 2,500 square feet, not a short-term rental.
Owner-occupants: the home is the owner's principal residence, the owner has no other properties and investable assets under $500,000. Renters get efficiency upgrades only; the owner must authorize the work (corporate and institutional owners excluded).
Owner-occupant investable assets must be under $500,000.
Equipment
What equipment counts
Applying
How to apply
You apply online.
- Enroll in RAP.
If you are not already on the Rate Assistance Program for financial need.
- Enroll in Electrify My Home.
In the questionnaire, say you are interested in the income-qualified program.
- Confirm eligibility and schedule the upgrades.
Forms and instructionsResidential Energy Assistance Program (REAP) - City of Palo Alto
Questions about applying(650) 329-2241 or UtilityPrograms@paloalto.gov
Stacking
Use it with
Can’t be combined withGas meter removal incentive (City of Palo Alto Utilities)
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Residential Energy Assistance Program, free upgrades (City of Palo Alto Utilities) pay?
Work done at no cost. Upgrades at no cost; no dollar value published.
Do renters qualify?
Owner-occupants: the home is the owner's principal residence, the owner has no other properties and investable assets under $500,000. Renters get efficiency upgrades only; the owner must authorize the work (corporate and institutional owners excluded).
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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