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CPAU customers, California · Rebate

Gas meter removal incentive (City of Palo Alto Utilities)

Run by City of Palo Alto Utilities (CPAU)

Palo Alto homeowners who go fully electric and have CPAU remove their gas meter can get a $2,500 incentive. The City treats it as taxable income and needs a W-9.

Open Checked Oct 27, 2026

Amounts

How much you get

Up to $2,500 for removing the gas meter(s). Taxable; a W-9 is required.

Eligibility

Do I qualify?

You need to meet all 4 of these.

  • City of Palo Alto Utilities residential customer with active electric and gas service.

  • The property owner must be the applicant (a rental property qualifies, but the owner applies). Renters can ask their landlord to apply.

    What to doIf you rent, ask your landlord to apply through the Rebate Hub.

  • Remove all gas meter(s) and the gas connection, after submitting CPAU's Gas Utility Disconnection for Electrification Form and getting its confirmation email.

    What to doElectrify every gas appliance, then submit the Gas Utility Disconnection for Electrification Form.

  • Households that took part in REAP through Electrify My Home are not eligible.

Applying

How to apply

You apply online.

  1. Electrify all gas appliances.
  2. Submit the Gas Utility Disconnection for Electrification Form.

    Wait for the confirmation email from Utilities Customer Service.

  3. Apply in the Rebate Hub.

    Upload the confirmation email and a W-9.

What you'll need

  • Confirmation email for the Gas Utility Disconnection for Electrification Form

  • W-9 form

Forms and instructions, including for applying by mailRebate Hub - City of Palo Alto Utilities · Rebate eligibility criteria and required documentation - CPAU Rebate Hub

Questions about applying(650) 713-3411 or switch@paloalto.gov

Your address

Next steps

Check that it covers your address. Then, if you want, ask for a contractor quote.

FAQ

Questions

How much does Gas meter removal incentive (City of Palo Alto Utilities) pay?

Up to $2,500 back.

Do I need to be a CPAU customer?

Yes. It’s only for homes in CPAU customers, California. See Do I qualify for the details.

Do renters qualify?

The property owner must be the applicant (a rental property qualifies, but the owner applies). Renters can ask their landlord to apply. If you rent, ask your landlord to apply through the Rebate Hub.

Do I need approval before I buy?

Remove all gas meter(s) and the gas connection, after submitting CPAU's Gas Utility Disconnection for Electrification Form and getting its confirmation email. Electrify every gas appliance, then submit the Gas Utility Disconnection for Electrification Form.

Is it still available?

Yes. It was open when we last checked, on October 27, 2026.

Is the gas meter incentive taxable?

Yes. The City treats gas meter disconnection incentives as taxable income and pays nothing until it has your W-9.

References

Sources

This page is built from these official pages, run by the program itself.

  1. Rebate Hub - City of Palo Alto Utilitiespaloalto.gov · Read Oct 27, 2026 · Re-checked weekly
  2. Rebate eligibility criteria and required documentation - CPAU Rebate Hubcpau.gorockrabbit.net · Read Oct 27, 2026 · Re-checked monthly

When one of these pages changes, we re-check this page against it.

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