South River EMC customers, North Carolina · Rebate
Energy Star Heat Pump Rebate (South River EMC)
Run by South River EMC
South River EMC bill credits of $100 to $400 for replacing heating with an ENERGY STAR air-source, dual-fuel, mini-split or geothermal heat pump, with higher amounts for manufactured homes leaving an electric furnace.
Amounts
How much you get
Issued as a bill credit. The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| Replacing a heat pump: 16 to <18 SEER2Site-built | $150 |
| Replacing a heat pump: 18+ SEER2Site-built | $200 |
| Site-built: ground source/geothermal | $300 |
| Manufactured home replacing an electric furnace: 15+ SEER2 | $400 |
| Manufactured home replacing a heat pump: 16+ SEER2 | $100 |
Eligibility
Do I qualify?
You need to meet all 2 of these, plus one that applies only in some cases.
South River EMC member; the heat pump must be installed in a home served by South River EMC.
Installed by a North Carolina licensed heating and cooling contractor.
What to doHire an NC-licensed HVAC contractor. Get a quote from a contractor
- Only in some cases
When replacing an existing unit, the old unit must not be rated above 14 SEER2 (geothermal: existing equipment no more than 17 EER2).
Equipment
What equipment counts
The program sets these minimums for heat pumps.
- Heat pumps
ENERGY STAR rated; site-built homes 16 SEER2 or greater; manufactured homes replacing an electric furnace 15 SEER2 or greater.
- Geothermal heat pumps
The tier table says 17 EER2 and 3.6 COP or greater; the requirements paragraph says geothermal units must be a minimum EER2 of 19.
Applying
How to apply
You apply online. Send it within 3 months of buying.
- Choose a system and hire an NC-licensed installer.
- Complete the installation.
- Submit the HVAC Rebate Application with the Certificate of Product Rating within 90 days of installation.
- South River EMC may check the system before issuing the bill credit.
HVAC Rebate Application
Certificate of Product Rating (AHRI)
Forms and instructionsResidential Members
Questions about applying910-892-8071
Stacking
Use it with
Can’t be combined withLow-Income Weatherization Rebate (South River EMC)
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Energy Star Heat Pump Rebate (South River EMC) pay?
$100 to $400, depending on what you install. The table under How much you get lists each amount.
Do I need to be a South River EMC customer?
Yes. It’s only for homes in South River EMC customers, North Carolina. See Do I qualify for the details.
Do I have to use a contractor?
Yes. Installed by a North Carolina licensed heating and cooling contractor.
What’s the deadline?
No fixed deadline. Apply any time while it’s open.
Is it still available?
Yes. It was open when we last checked, on October 25, 2026.
Plain words
Words used on this page
- SEER2 and EER2
- Cooling efficiency ratings on the model’s spec sheet. Higher is better.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
Nearby
More in North Carolina
All of North Carolina
Home Electrification and Appliance Rebates (HEAR)
Up to $14,000
Instant discounts of up to $14,000 per household on heat pumps, heat pump water heaters, electric cooking, heat pump dryers, insulation and air sealing, panels and wiring, for North Carolina households up to 150% of area median income, through a Registered Contractor.
Checked Oct 25, 2026
All of North Carolina
Homeowners Managing Efficiency Savings (HOMES)
Up to $16,000 back
Rebates of up to $16,000 for whole-home energy upgrades (insulation, air sealing, heating and cooling, water heaters, windows, appliances) that save at least 20% of a home's modeled energy use, for North Carolina households up to 150% of area median income.
Checked Oct 25, 2026
All of North Carolina
Weatherization Assistance Program
Work done at no cost
Free home energy audit and upgrades (air sealing, insulation, duct sealing, heating and cooling tune-up, repair or replacement, and safety measures) for North Carolina homeowners and renters with incomes below 200% of the federal poverty level, through local weatherization agencies.
Checked Oct 26, 2026