City of Monroe customers, North Carolina · Rebate

Residential High Efficiency Heat Pump and Water Heater Rebates (City of Monroe)

Run by City of Monroe

Monroe electric customers get $300 to $500 per high-efficiency or geothermal heat pump and $150 per electric water heater, under rate riders in the city's 2026 fee schedule.

Open Checked Oct 25, 2026

Amounts

How much you get

Replacing an existing system: $300 for an air-source heat pump at 15-16.9 SEER, $400 at 17+ SEER; new construction $400; geothermal $500. The amount depends on which of these fits your install.

What you installYou get
Air-source heat pump 15-16.9 SEER (replacement)$300
Air-source heat pump 17+ SEER (replacement)$400
Geothermal heat pump$500
30+ gallonsElectric water heater$150

Eligibility

Do I qualify?

You need to meet all 3 of these.

  • City of Monroe electric customer (heat pump rebate: residential customers).

  • Heat pump at least 15 SEER, 1 to 5 tons; water heater electric with a 30+ gallon tank (a load management switch may be attached).

  • The city inspects the installation before paying.

    What to doLet a city representative inspect the installation.

Equipment

What equipment counts

The program sets these minimums for heat pumps.

  • Heat pumps

    At least 15 SEER, 1 to 5 tons.

Applying

How to apply

You apply by mail.

  1. Have your contractor install the heat pump or water heater.

    Get a quote from a contractor

  2. A city representative inspects the installation.
  3. Apply with the paid receipt and dated invoice.
What you'll need
  • Paid receipt

  • Dated sales invoice

  • Manufacturer documentation of efficiency ratings

Forms and instructionsCity of Monroe Fee Schedule Ordinance (adopted May 12, 2026)

Your address

Next steps

Check that it covers your address. Then, if you want, ask for a contractor quote.

FAQ

Questions

How much does Residential High Efficiency Heat Pump and Water Heater Rebates (City of Monroe) pay?

$150 to $500, depending on what you install. The table under How much you get lists each amount.

Do I need to be a City of Monroe customer?

Yes. It’s only for homes in City of Monroe customers, North Carolina. See Do I qualify for the details.

Do I need approval before I buy?

The city inspects the installation before paying. Let a city representative inspect the installation.

Is it still available?

Yes. It was open when we last checked, on October 25, 2026.

References

Sources

This page is built from these official pages, run by the program itself.

  1. City of Monroe Fee Schedule Ordinance (adopted May 12, 2026)monroenc.org · Read Oct 25, 2026 · Re-checked monthly

When one of these pages changes, we re-check this page against it.

Report a problem with this page

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