City of High Point customers, North Carolina · Rebate
Residential Heat Pump and Water Heater Rebates (City of High Point)
Run by City of High Point
High Point electric customers get $300 to $500 by check for a 15.2+ SEER2 or geothermal heat pump and up to $150 for an electric water heater, after a city inspection.
Amounts
How much you get
Existing homes: $300 for 15.2-17.1 SEER2, $400 for 17.2+ SEER2, $500 geothermal; new construction $400 / $400 / $500. The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| Heat pump 15.2-17.1 SEER2 (existing home) | $300 |
| Heat pump 17.2+ SEER2 (existing home) | $400 |
| Geothermal heat pump | $500 |
| 30+ gallonsElectric water heater | $150 |
Eligibility
Do I qualify?
You need to meet all 4 of these.
City of High Point electric customer (residential only; landlords may apply for residential rentals).
Heat pumps 1 to 5 tons and at least 15.2 SEER2; water heaters electric, 30+ gallons (tankless qualifies if it replaces the whole-house water heater).
Installation must be inspected by a City Building Code Inspector before the rebate is issued.
What to doPull the permit and pass the City Building Code inspection (permit cost paid by the customer).
One rebate per 5 years on the same equipment at the same location.
Equipment
What equipment counts
The program sets these minimums for heat pumps.
- Heat pumps
Minimum 15.2 SEER2, 1 to 5 tons.
Applying
How to apply
You apply by mail. Within 60 days of installation and City inspection.
- Use a licensed contractor with a High Point privilege license who pulls the required permits.
- Pass the City building inspection.
- Mail the Rebate Request Form within 60 days of installation and inspection.
City of High Point, Attn: Rebates, P.O. Box 230, High Point, NC 27261-0230.
- Receive a check.
Proof of purchase
Make, model, serial number, size and efficiency rating (heat pumps) or kW and gallons (water heaters)
Date of installation
Questions about applying336-883-3111
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Residential Heat Pump and Water Heater Rebates (City of High Point) pay?
$150 to $500, depending on what you install. The table under How much you get lists each amount.
Do I need to be a City of High Point customer?
Yes. It’s only for homes in City of High Point customers, North Carolina. See Do I qualify for the details.
Do I need approval before I buy?
Installation must be inspected by a City Building Code Inspector before the rebate is issued. Pull the permit and pass the City Building Code inspection (permit cost paid by the customer).
What’s the deadline?
No fixed deadline. Apply any time while it’s open.
Is it still available?
Yes. It was open when we last checked, on October 25, 2026.
Plain words
Words used on this page
- SEER2 and EER2
- Cooling efficiency ratings on the model’s spec sheet. Higher is better.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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