City of Concord Electric Systems customers, North Carolina · Rebate
Residential High Efficiency Electric Heat Pump Rebate Program (City of Concord)
Run by City of Concord Electric Systems
Concord electric customers get a $400 rebate for a new ducted electric heat pump of 15.2 SEER2 or better, applied for within 60 days of purchase.
Amounts
How much you get
$400 per qualifying heat pump (a separate application for each unit), paid until the year's funding runs out.
Eligibility
Do I qualify?
You need to meet all 3 of these.
City of Concord Electric Systems customer with an active account and no delinquent charges or recurring delinquency in the past 6 months.
AHRI-rated electric heat pump, 16.0 SEER / 15.2 SEER2 or better, 1 to 5 tons. Mini-split, ductless and dual fuel systems don't qualify.
City staff verify the installation.
What to doMake time for city staff to verify the installation at your home.
Equipment
What equipment counts
The program sets these minimums for heat pumps.
- Heat pumps
16.0 SEER or 15.2 SEER2 or greater, AHRI certified, 1 to 5 tons.
Applying
How to apply
You apply by mail. Send it within 2 months of buying.
- Install a qualifying heat pump.
- Mail the application with the AHRI certificate and dated invoice within 60 days of purchase.
Concord Electric Systems Department, Electric Heat Pump Rebate Program, P.O. Box 308, Concord, NC 28026.
- City staff verify the installation.
- Receive the rebate.
AHRI certificate showing the SEER rating
Dated sales invoice with the contractor's name, invoice number, and make, model and type of heat pump
Questions about applying704-920-5320
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Residential High Efficiency Electric Heat Pump Rebate Program (City of Concord) pay?
$400 back.
Do I need to be a City of Concord Electric Systems customer?
Yes. It’s only for homes in City of Concord Electric Systems customers, North Carolina. See Do I qualify for the details.
Do I need approval before I buy?
City staff verify the installation. Make time for city staff to verify the installation at your home.
What’s the deadline?
No fixed deadline. Apply any time while it’s open.
Is it still available?
Yes. It was open when we last checked, on October 25, 2026.
Plain words
Words used on this page
- SEER2 and EER2
- Cooling efficiency ratings on the model’s spec sheet. Higher is better.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
Nearby
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