Duke Energy Kentucky customers, Kentucky · Free service
Income Qualified Services: Payment Plus and Weatherization (Duke Energy Kentucky)
Run by Duke Energy Kentucky, with the Northern Kentucky Community Action Commission (Payment Plus) and local weatherization agencies
Duke Energy Kentucky customers at or below 200% of the federal poverty level can get free weatherization (up to $800, or up to $4,500 for high-use homes) through local agencies and, through Payment Plus run by the Northern Kentucky Community Action Commission, up to $500 off a past-due bill for taking an energy class and having the home weatherized.
Amounts
How much you get
Free to the household. The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| $150 after weatherization)Payment Plus bill reduction ($350 after the class | N/A |
| Weatherization Tier 1 (homes using up to 7 kWh or 1 therm per square foot) | N/A |
| Weatherization Tier 2 (homes using more than 7 kWh or 1 therm per square foot) | N/A |
Eligibility
Do I qualify?
You need to meet all 6 of these.
Duke Energy Kentucky electric customer with an active account for the last 12 months (Payment Plus).
Household income at or below 200% of the federal poverty guidelines.
Payment Plus requires a past-due balance at the time of enrollment. Duke Energy reviews qualifying criteria and NKCAC sends communications to eligible customers throughout the year.
You must not have participated in Payment Plus before.
Complete an energy education, money-saving and bill-payment tips class, then have the home weatherized by People Working Cooperatively, to earn the full $500.
What to doAttend the class when NKCAC contacts you, and schedule the free weatherization work.
Weatherization through the tariff covers existing, individually metered homes, condominiums and mobile homes.
Equipment
What equipment counts
Applying
How to apply
You apply in person.
- Wait for or check on an invitation.
Duke Energy reviews qualifying criteria and NKCAC sends communications to eligible customers throughout the year.
- Attend the energy education class.
Earns a $350 credit on your Duke Energy account, which takes up to two billing cycles.
- Have your home weatherized.
People Working Cooperatively schedules and does the work at no cost; another $150 credit follows.
Forms and instructionsDuke Energy Kentucky electric tariff, Sheet No. 106 (Income Qualified Services Program) · Payment Plus (Duke Energy Kentucky)
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Income Qualified Services: Payment Plus and Weatherization (Duke Energy Kentucky) pay?
Up to $4,500.
Do I need to be a Duke Energy Kentucky customer?
Yes. It’s only for homes in Duke Energy Kentucky customers, Kentucky. See Do I qualify for the details.
Is there an income limit?
Household income at or below 200% of the federal poverty guidelines.
Do I need approval before I buy?
Complete an energy education, money-saving and bill-payment tips class, then have the home weatherized by People Working Cooperatively, to earn the full $500. Attend the class when NKCAC contacts you, and schedule the free weatherization work.
Is it still available?
Yes. It was open when we last checked, on October 28, 2026.
Plain words
Words used on this page
- Individually metered
- Your home has its own utility meter, not one shared with other homes in the building.
- Federal poverty level
- An income line set each year by the federal government, by household size.
References
Sources
This page is built from these official pages, run by the program itself.
- Duke Energy Kentucky electric tariff, Sheet No. 106 (Income Qualified Services Program)
- Payment Plus (Duke Energy Kentucky)
When one of these pages changes, we re-check this page against it.
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