Citizens Energy Group customers, Indiana · Grant
Warm Heart Warm Home Foundation Assistance (Citizens Energy Group)
Run by Warm Heart Warm Home Foundation (Citizens Energy Group)
Citizens Energy Group's Warm Heart Warm Home Foundation gives grants to income-eligible customers who are behind on their utility bills, and can repair or replace utility lines and appliances. Apply by calling Citizens.
Amounts
How much you get
A grant toward past-due Citizens utility bills; the pages don't state an amount. The foundation also offers utility line and appliance repair or replacement, energy management education and case management.
Eligibility
Do I qualify?
You need to meet all 2 of these.
Citizens Energy Group customer having difficulty paying utility bills.
Household income over the last three months between $8,660 and $10,102 (1 person), $11,324 and $13,210 (2), $13,989 and $16,319 (3), $16,653 and $19,427 (4), $19,317 and $22,535 (5), or $21,981 and $25,644 (6). Households that don't qualify for the Winter Assistance Fund can still apply.
Equipment
What equipment counts
Applying
How to apply
You apply by phone.
- Call Citizens Energy Group at 317-924-3311.
Citizens' customer support team starts the Warm Heart Warm Home application.
- Show your household income for the last three months.
- Receive the grant on your Citizens account.
Forms and instructionsCitizens Energy Group: Trouble Paying Your Bill?
Questions about applying317-924-3311
Stacking
Use it with
Meant to be combined with other assistance such as EAP and the Universal Service Program discount.
Citizens Energy Group customers, Indiana
Universal Service Program (Citizens Energy Group)
Amount varies
Citizens Energy Group gas customers approved for Indiana's Energy Assistance Program (LIHEAP) automatically get a 10% to 25% discount on their natural gas bill through the Universal Service Program.
Checked Oct 27, 2026
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Warm Heart Warm Home Foundation Assistance (Citizens Energy Group) pay?
A grant toward past-due Citizens utility bills; the pages don't state an amount. The foundation also offers utility line and appliance repair or replacement, energy management education and case management.
Do I need to be a Citizens Energy Group customer?
Yes. It’s only for homes in Citizens Energy Group customers, Indiana. See Do I qualify for the details.
Is there an income limit?
Household income over the last three months between $8,660 and $10,102 (1 person), $11,324 and $13,210 (2), $13,989 and $16,319 (3), $16,653 and $19,427 (4), $19,317 and $22,535 (5), or $21,981 and $25,644 (6). Households that don't qualify for the Winter Assistance Fund can still apply.
Can I combine it with other rebates?
Yes, with Universal Service Program (Citizens Energy Group). See Use it with.
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
- Citizens Energy Group: Trouble Paying Your Bill?
- Citizens Energy Group: Warm Heart Warm Home Foundation
When one of these pages changes, we re-check this page against it.
Nearby