Citizens Energy Group customers, Indiana · Free service
Home Infrastructure Program (Citizens Energy Group)
Run by Citizens Energy Group
Income-eligible homeowners who are Citizens Energy Group customers can get leaking or non-working gas water heaters repaired, along with water leaks and sewer line backups, through the Home Infrastructure Program.
Amounts
How much you get
Citizens pays for eligible repairs as "infrastructure financial assistance". The pages publish no dollar amount or limit, and do not say whether the homeowner pays any share.
Eligibility
Do I qualify?
You need to meet all 3 of these.
Household income under 70% of State Median Income: $39,150 (1 person), $51,196 (2), $63,242 (3), $75,289 (4), $87,335 (5), $99,381 (6), $101,639 (7), $103,898 (8), $106,157 (9).
People in your home Income at or below 1 $39,150 2 $51,196 3 $63,242 4 $75,289 5 $87,335 6 $99,381 7 $101,639 8 $103,898 9 $106,157 The homeowner must live in the home. Rentals, rent-to-buy and land contract homes are not eligible.
The home must be connected to Citizens Energy Group sewer, with the name on the sewer bill matching the deed. For a gas water heater repair, the home must have Citizens gas service in the homeowner's name.
Equipment
What equipment counts
Applying
How to apply
Follow these steps.
- Check the income limit for your household size.
- Apply by calling Citizens Energy Group (317-924-3311), calling 211, or filling out the application.
The application asks for your household size and total annual household income, and a description of the problem.
- Citizens verifies ownership and income.
The name on the sewer bill must match the deed; Citizens can check it with the Marion County Assessor.
- The repair is made.
Forms and instructionsCitizens Energy Group: Home Infrastructure Program flyer and application
Questions about applying317-924-3311
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Home Infrastructure Program (Citizens Energy Group) pay?
Citizens pays for eligible repairs as "infrastructure financial assistance". The pages publish no dollar amount or limit, and do not say whether the homeowner pays any share.
Do I need to be a Citizens Energy Group customer?
Yes. It’s only for homes in Citizens Energy Group customers, Indiana. See Do I qualify for the details.
Is there an income limit?
Household income under 70% of State Median Income: $39,150 (1 person), $51,196 (2), $63,242 (3), $75,289 (4), $87,335 (5), $99,381 (6), $101,639 (7), $103,898 (8), $106,157 (9).
Do renters qualify?
The homeowner must live in the home. Rentals, rent-to-buy and land contract homes are not eligible.
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
- Citizens Energy Group: Trouble Paying Your Bill?
- Citizens Energy Group: Home Infrastructure Program flyer and application
When one of these pages changes, we re-check this page against it.
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