City of Norcross customers, Georgia · Rebate
Heat Pump and Electric Water Heater Rebates (Norcross Power)
Run by Norcross Power (City of Norcross)
Norcross Power pays homeowners $500 per heat pump (2 tons or larger, dual fuel not eligible) when replacing a gas unit, building new or adding on, and $150 per electric water heater (40 gallons or larger) when replacing a gas water heater. Norcross Power inspects the unit; apply within 30 days of installation.
Amounts
How much you get
$500 per qualifying heat pump and $150 per qualifying electric water heater, paid as a cash refund after Norcross Power's inspection.
Eligibility
Do I qualify?
You need to meet all 5 of these.
Norcross Power electric customer.
Primary dwelling only. Multi-family homes aren't eligible unless a development agreement approved before permitting provides for it.
Heat pump: a new home, an addition to an existing home, or replacing an old gas unit. Water heater: replacing an old gas water heater (or a new dwelling built by a builder).
Installed new by a qualified contractor in Georgia.
What to doHire a qualified Georgia contractor to install the unit. Get a quote from a contractor
Norcross Power must inspect the new unit before the refund is paid.
What to doCall Norcross Power at 678-421-2069 to book the final inspection.
Equipment
What equipment counts
The program sets these minimums for heat pumps and water heaters.
- Heat pumps
Central heat pump on the primary dwelling only, 2 tons or larger, dual fuel not eligible, installed new by a qualified Georgia contractor.
- Water heaters
Electric water heater, 40 gallons or larger, in the primary dwelling, installed new by a qualified Georgia contractor.
Applying
How to apply
You apply by mail. Send it within 1 months of buying.
- Have a qualified Georgia contractor install the heat pump or electric water heater.
- Call Norcross Power at 678-421-2069 for the final inspection.
- Send the customer refund form within 30 days of installation.
Forms and instructionsNorcross Power: Incentive Programs for Electrical Service Customer, Customer Refund Form (PDF) · Norcross Power: Residential Energy Efficiency & Sustainability Rebate Incentive Program (PDF)
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Heat Pump and Electric Water Heater Rebates (Norcross Power) pay?
$500 per qualifying heat pump and $150 per qualifying electric water heater, paid as a cash refund after Norcross Power's inspection.
Do I need to be a City of Norcross customer?
Yes. It’s only for homes in City of Norcross customers, Georgia. See Do I qualify for the details.
Do I have to use a contractor?
Yes. Installed new by a qualified contractor in Georgia.
Do I need approval before I buy?
Norcross Power must inspect the new unit before the refund is paid. Call Norcross Power at 678-421-2069 to book the final inspection.
What’s the deadline?
No fixed deadline. Apply any time while it’s open.
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
- Norcross Power: Residential Energy Efficiency Rebate Incentive Program (PDF)
- Norcross Power: Incentive Programs for Electrical Service Customer, Customer Refund Form (PDF)
- Norcross Power: Residential Energy Efficiency & Sustainability Rebate Incentive Program (PDF)
When one of these pages changes, we re-check this page against it.
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