Fayetteville Public Works Commission customers, North Carolina · Rebate
ENERGY STAR HVAC Incentive Program (Fayetteville PWC)
Run by Fayetteville Public Works Commission (PWC)
Bill credits of $250 to $400 per unit for Fayetteville PWC homeowners who install a high-efficiency ENERGY STAR heat pump or central air conditioner, for up to two units per address.
Amounts
How much you get
A one-time bill credit per unit, set by efficiency: $250 for 16 SEER / 15.2 SEER2, $350 for 17 SEER / 16 SEER2, $400 for 18+ SEER / 17+ SEER2 (heat pumps also need 8.8 HSPF / 7.5 HSPF2), and $400 for a whole-home ducted or multi-head multi-split heat pump (18+ SEER/SEER2 and 9+ HSPF/HSPF2, at least 1,000 sq ft of living space). The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| 16 SEER / 15.2 SEER2Central AC or heat pump | $250 |
| 17 SEER / 16 SEER2Central AC or heat pump | $350 |
| 18+ SEER / 17+ SEER2Central AC or heat pump | $400 |
| 18+ SEER/SEER2 and 9+ HSPF/HSPF2Whole-home multi-split heat pump | $400 |
Eligibility
Do I qualify?
You need to meet all 4 of these.
Fayetteville PWC residential electric customer in good standing and the account holder of record.
You must own the existing home where the equipment is installed.
Work must be done by a licensed HVAC contractor, with all-new equipment and parts.
What to doHire a North Carolina licensed HVAC contractor (PWC links a list of local licensed contractors). Get a quote from a contractor
ENERGY STAR unit meeting the SEER/SEER2 and HSPF/HSPF2 minimums; include the AHRI certificate.
Equipment
What equipment counts
The program sets these minimums for heat pumps and furnaces, ac and thermostats.
- Heat pumps
ENERGY STAR, at least 15.2 SEER2 (16 SEER) and 7.5 HSPF2 (8.8 HSPF); higher tiers at 16 and 17+ SEER2.
- Central air conditioners
ENERGY STAR, at least 15.2 SEER2 (16 SEER).
- Heat pumps
Multi-split: ENERGY STAR, 18+ SEER/SEER2 and 9+ HSPF/HSPF2.
Applying
How to apply
Within six months of purchase and installation.
- Have a licensed HVAC contractor install a qualifying ENERGY STAR unit.
- Apply online or with the PDF application within six months of purchase and installation.
Include the paid, dated invoice and the AHRI certificate.
- Receive the bill credit.
Applied within 90 days; no cash or check refunds.
Paid and dated receipt or invoice
AHRI Certificate of Product Ratings
Forms and instructionsENERGY STAR HVAC Incentive Program
Questions about applyingcustomer.programs@faypwc.com
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does ENERGY STAR HVAC Incentive Program (Fayetteville PWC) pay?
$250 to $400, depending on what you install. The table under How much you get lists each amount.
Do I need to be a Fayetteville Public Works Commission customer?
Yes. It’s only for homes in Fayetteville Public Works Commission customers, North Carolina. See Do I qualify for the details.
Do renters qualify?
You must own the existing home where the equipment is installed.
Do I have to use a contractor?
Yes. Work must be done by a licensed HVAC contractor, with all-new equipment and parts.
What’s the deadline?
No fixed deadline. Apply any time while it’s open.
Is it still available?
Yes. It was open when we last checked, on October 25, 2026.
Plain words
Words used on this page
- SEER2 and EER2
- Cooling efficiency ratings on the model’s spec sheet. Higher is better.
- HSPF2
- A heat pump’s heating efficiency rating. Higher is better.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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