FPL customers, Florida · Bill credit
FPL On Call
Run by Florida Power & Light Company (FPL)
FPL customers with central electric A/C earn monthly bill credits (over $90 a year) for letting FPL briefly cycle off the A/C, electric heat, water heater or pool pump during peak demand. Installation of the On Call device is free.
Amounts
How much you get
Monthly credits by appliance: central A/C $6 a month (April to October), central electric heat $2.75 a month (November to March), electric water heater $1.50 a month and pool pump $1.50 a month (year-round). The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| Central A/C (April-October) | $6 |
| Central electric heating (November-March) | $2.75 |
| Electric water heater (year-round) | $1.5 |
| Single-speed pool pump (year-round) | $1.5 |
Eligibility
Do I qualify?
You need to meet all 3 of these.
FPL customer.
A qualifying central electric A/C is required, and qualifying central electric heat must be enrolled too. Gas, portable and radiator heating don't qualify.
A free in-home installation appointment is needed before credits start; an adult must be home.
What to doBook the free installation appointment online when you enroll. FPL On Call
Equipment
What equipment counts
Applying
How to apply
You apply online.
- Choose the appliances to enroll and book a free appointment.
- A technician verifies the appliances and installs the On Call device.
- Credits start within one to two billing cycles.
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does FPL On Call pay?
$1.5 to $6, depending on what you install. The table under How much you get lists each amount.
Do I need to be a FPL customer?
Yes. It’s only for homes in FPL customers, Florida. See Do I qualify for the details.
Do I need approval before I buy?
A free in-home installation appointment is needed before credits start; an adult must be home. Book the free installation appointment online when you enroll.
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Plain words
Words used on this page
- Federal poverty level
- An income line set each year by the federal government, by household size.
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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