City of Shasta Lake Electric Utility customers, California · Bill credit
Lifeline Utility Rate (City of Shasta Lake)
Run by City of Shasta Lake Customer Service
City of Shasta Lake utility customers who are 62 or older or disabled, with household income at or below 75% of Shasta County's area median income, get a discount on their monthly electric, water and sewer bill. The electric Lifeline Discount Rider is $16.50 per meter.
Amounts
How much you get
A Lifeline Discount Rider of $16.50 per meter on the electric bill, plus discounts on water and sewer. The rate schedule lists it per meter; the program page calls it a discount on your monthly bill.
Eligibility
Do I qualify?
You need to meet all 4 of these.
The primary account holder; the utility bill must be in your name.
At least 62 years old, or disabled (see the disability rule).
Applicants under 62 qualify if disabled, as shown by supporting documentation.
Household income at or below 75% of Shasta County's Area Median Income. 2025 yearly limits: 1 person $47,137; 2 $53,888; 3 $60,600; 4 $67,350; 5 $72,750; 6 $78,113; 7 $83,513; 8 $88,913.
People in your home Income at or below 1 $47,137 2 $53,888 3 $60,600 4 $67,350 5 $72,750 6 $78,113 7 $83,513 8 $88,913
Equipment
What equipment counts
Applying
How to apply
Apply any time; recertify annually.
- Check the income limits.
Compare your household's gross yearly income with the chart on the Lifeline application.
- Fill in the application.
Complete the fillable Lifeline application and sign it.
- Attach proof of age and income.
Attach copies (the city won't make them) of proof of age (birth certificate or ID) and household income (for example Form 1040, Schedule C, bank statements or W-2s).
- Submit it.
Email it with your documents to customerservice@cityofshastalake.org, or return it to the City of Shasta Lake, 4477 Main Street or P.O. Box 777, Shasta Lake, CA 96019.
- Recertify every year.
If approved, the discount shows on your next bill; the city recertifies customers annually.
Proof of age (birth certificate or ID)
Proof of total household income (Federal Form 1040 or Schedule C, bank statements, W-2s)
Disability documentation if under 62
Forms and instructions, including for applying by mailCity of Shasta Lake 2025 Lifeline Rate Application (PDF) · City of Shasta Lake Electric Utility Rates (PDF)
Questions about applyingcustomerservice@cityofshastalake.org
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Lifeline Utility Rate (City of Shasta Lake) pay?
$16.5 a month.
Do I need to be a City of Shasta Lake Electric Utility customer?
Yes. It’s only for homes in City of Shasta Lake Electric Utility customers, California. See Do I qualify for the details.
Is there an income limit?
Household income at or below 75% of Shasta County's Area Median Income. 2025 yearly limits: 1 person $47,137; 2 $53,888; 3 $60,600; 4 $67,350; 5 $72,750; 6 $78,113; 7 $83,513; 8 $88,913.
What’s the deadline?
No fixed deadline. Apply any time while it’s open.
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
- City of Shasta Lake - Lifeline Utility Rates
- City of Shasta Lake 2025 Lifeline Rate Application (PDF)
- City of Shasta Lake Electric Utility Rates (PDF)
When one of these pages changes, we re-check this page against it.
Nearby