Pasadena Water and Power customers, California · Bill credit
Bill assistance credits (EUAP, Cares, Cares Plus) (Pasadena Water and Power)
Run by Pasadena Water and Power (PWP)
Low-income Pasadena Water and Power electric customers get a $17.50 monthly bill credit. Seniors 62 and older and people with a permanent disability also get the Public Benefits Charge waived (Cares), and at the lowest incomes the Utility Users Tax too (Cares Plus). Enrollment also unlocks bonus PWP rebates.
Amounts
How much you get
A $17.50 credit on each monthly bill. Cares adds a waiver of Public Benefits Charge (PBC) charges; Cares Plus also waives the Utility Users Tax.
Eligibility
Do I qualify?
You need to meet all 2 of these, plus one that applies only in some cases.
EUAP (ages 18-61) and Cares: maximum household income $58,300 for 1 person, $66,650 for 2, $74,950 for 3, $83,300 for 4, $89,950 for 5, $96,600 for 6, $103,250 for 7, $111,440 for 8, plus $11,360 per additional person. Cares Plus: $12,000 for 1 person up to $40,000 for 8, plus $4,000 per additional person.
People in your home Income at or below 1 $58,300 2 $66,650 3 $74,950 4 $83,300 5 $89,950 6 $96,600 7 $103,250 8 $111,440 Add $11,360 for each extra person.
Cares and Cares Plus are for seniors 62 and older or customers with a permanent disability (per Social Security's SSI rules); EUAP is for ages 18 to 61.
- Only in some cases
Only the residential electric account holder can apply, with proof of income for everyone in the household. One PWP bill assistance program at a time; can't be combined with the Medical Assistance benefit.
Equipment
What equipment counts
Applying
How to apply
Follow these steps.
- Pick the program.
EUAP for ages 18-61, Cares for 62+ or permanent disability, Cares Plus for 62+ or disabled at the lowest incomes.
- Apply online or in person.
Apply online, or by appointment at Jackie Robinson Community Center (626.744.7300), Villa Parke Community Center (626.744.6530) or Victory Park (626.744.7500).
Proof of income for everyone in the household
Social Security benefits printout (Cares/Cares Plus by disability)
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Bill assistance credits (EUAP, Cares, Cares Plus) (Pasadena Water and Power) pay?
$17.5 a month.
Do I need to be a Pasadena Water and Power customer?
Yes. It’s only for homes in Pasadena Water and Power customers, California. See Do I qualify for the details.
Is there an income limit?
EUAP (ages 18-61) and Cares: maximum household income $58,300 for 1 person, $66,650 for 2, $74,950 for 3, $83,300 for 4, $89,950 for 5, $96,600 for 6, $103,250 for 7, $111,440 for 8, plus $11,360 per additional person. Cares Plus: $12,000 for 1 person up to $40,000 for 8, plus $4,000 per additional person.
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
When one of these pages changes, we re-check this page against it.
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