APS customers, Arizona · Bill credit
Energy Support Program bill discount (APS)
Run by Arizona Public Service (APS)
APS customers with household income at or below 200% of the federal poverty guidelines get 25% off their monthly electricity cost (up to $95) or 60% off (up to $165), depending on income and household size. Customers who use critical medical equipment can get 35% or 60%.
Amounts
How much you get
A monthly discount on the cost of electricity based on household income and size: 25% (up to $95 off a month) or, for the lowest incomes, 60% (up to $165 off a month). The amount depends on which of these fits your install.
| What you install | You get |
|---|---|
| 25% discount | 25% |
| 60% discount (lower income band) | 60% |
| 35% discount with critical medical equipment (Energy Support with Medical) | 35% |
Eligibility
Do I qualify?
You need to meet all 4 of these.
APS customer; the discount applies to one address.
Gross monthly household income at or below 200% of the federal poverty guidelines. Monthly limits for the 25% discount (effective July 1, 2026): $2,660.00 for 1 person, $3,606.67 for 2, $4,553.33 for 3, $5,500.00 for 4, $6,446.67 for 5, $7,393.33 for 6, $8,340.00 for 7, $9,286.67 for 8. The 60% discount needs income at or below $1,010.67 for 1 person, $1,370.35 for 2, $1,730.04 for 3, $2,089.73 for 4 (higher for larger households).
A SNAP or TANF award letter or an EBT card can be used instead of income documents for the 25% discount.
The 35%/60% Energy Support with Medical discount is for qualifying households with critical medical equipment at home that requires electricity.
Equipment
What equipment counts
Applying
How to apply
Apply any time; reapply every 24 months to stay enrolled.
- Check the income guidelines.
Compare your household's gross monthly income with the table on the Energy Support page.
- Apply online or by mail.
Apply online and upload photos of your income documents, or print the application (or call (602) 371-7171 or (800) 253-9405 to have one sent), have everyone named on the APS bill sign it, and mail it with copies of your documents to APS Energy Support Program, Dept. Code CNDT 1, 4940 S. Wendler Dr., Suite 115A, Tempe, AZ 85282.
- Wait for approval.
Mailed applications take about 30 to 45 days; online is faster. APS notifies you when you're approved.
- Reapply every 24 months.
APS mails a recertification application before your program start date.
Proof of income for all adults in the household (last month's pay stubs, last year's W-2s or tax return, Social Security, child support or alimony award letters, veterans benefits, annuities or unemployment)
Or, for the 25% discount, a copy of an EBT card or a SNAP or TANF award letter
Forms and instructions, including for applying by mailAPS Energy Support Program · How to Apply for the Energy Support Program by Mail - APS · Assistance Programs - APS
Questions about applying(844) 309-5655
Stacking
Use it with
Your address
Next steps
Check that it covers your address. Then, if you want, ask for a contractor quote.
Is it available at your address?
Before anything else
Your quote request is in If a contractor we work with serves your ZIP, they can contact you. We take one request per person; contact us to change it.
Get an email if this program changes
We'll write if its amount, status or deadline changes. Nothing else.
FAQ
Questions
How much does Energy Support Program bill discount (APS) pay?
Up to $165 a month.
Do I need to be a APS customer?
Yes. It’s only for homes in APS customers, Arizona. See Do I qualify for the details.
Is there an income limit?
Gross monthly household income at or below 200% of the federal poverty guidelines. Monthly limits for the 25% discount (effective July 1, 2026): $2,660.00 for 1 person, $3,606.67 for 2, $4,553.33 for 3, $5,500.00 for 4, $6,446.67 for 5, $7,393.33 for 6, $8,340.00 for 7, $9,286.67 for 8. The 60% discount needs income at or below $1,010.67 for 1 person, $1,370.35 for 2, $1,730.04 for 3, $2,089.73 for 4 (higher for larger households).
What’s the deadline?
No fixed deadline. Apply any time while it’s open.
Is it still available?
Yes. It was open when we last checked, on October 27, 2026.
Can I apply again if my income drops?
Yes. If you're enrolled and think you now qualify for a larger discount, you can submit a new application at any time.
Are card payment fees waived?
Yes. Energy Support customers, including those on AutoPay, don't pay the $2.65 per-transaction convenience fee for debit or credit card payments through Paymentus.
Will my documents be returned?
No. Send copies only; APS handles them confidentially and destroys them after processing.
Plain words
Words used on this page
References
Sources
This page is built from these official pages, run by the program itself.
- APS Energy Support Program
- How to Apply for the Energy Support Program by Mail - APS
- Assistance Programs - APS
When one of these pages changes, we re-check this page against it.
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